EasiSMS has expanded and added another channel for your enterprise. Enhance communication with customers all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way. Perks of adding EasiWhatsApp as a connector is that it’s a great enabler in reaching out to our customers quickly and effectively creating customer-centric experiences.
Engage your customers. Show you care.
Decrease turnaround time for manual replies and add a personal touch with your prospects by providing a new communication channel for them to connect with and receive timely information.
USE CASE Exchange rates enquiry via whatsapp
Long waiting times for the customer due to manual operations from the provider, such as responding to hundreds of requests at any given time
Manually entering the response cause errors.
Solution Using EasiWhatsApp as a connector, all manual processes are automated by EasiSMS. Requested rates received are analysed and necessary information is retrieved from the database and sent to the user instantly.