Endless, costly, time-consuming, distracting, boring, frustrating…
How else would you describe that never-ending password reset process which keeps your help desk unproductively busy?
How much revenue does it bring ultimately?
Your IT department has more important work to focus on, so enable end-users to reset their passwords by themselves with EasiPassword.
Use EasiPassword to:
About EasiPassword (by EasiSMS):
EasiPassword is an easy-to-use and secure Self-Service Password Reset/Account Unlock with Two-Factor Authentication which integrates to your Active Directory and allows users to reset passwords anytime anywhere.
Students being students, they forget their password, especially after term breaks. For a long time, such forgetfulness forced an internationally-recognized university in South East Asia to handle over hundreds of password reset requests per month.
Today, 90 percent of the password reset requests in the university is handled automatically. EasiPassword has not only increased the productivity of the help desk, which is no longer bogged down with this previously routine task, but also increased service satisfaction among students.
EasiSMS, an agile, reliable and cost-effective hybrid messaging platform which helps leading companies across the industry to cut messaging costs, increase app engagement, protect customers from phishing and enhance their communications with rich multimedia content and automation.